Frequently Asked Questions

So long as we are available - we have been known to fit same day.  Recently a call was received at 8am by a gentleman in Hospital, the lift was fitted same day enabling him to come home that evening  We will always look to fit your needs appreciating that existing bookings and commitments receive priority.

Our most popular installation is a Reconditioned Brooks Acorn 120 Slimline Stairlifts which are fully fitted on straight track from £995.  We have a supply of upgraded models which can be installed at cost relative to the model. All installations come with a 12 month warranty and we can service on an annual basis at a very competitive rate.

When the need has expired we are more than happy to discuss the removal of any stairlift.   Being environmentally friendly is at the heart of our business so we actively look to recycle, reuse and dispose of any parts in the most ethical way possible.

As with any installed home electrical item you are reliant on we would advise an annual check up for safety purposes and to maintain adequate functioning.  With the right care Stairlifts can last years and we can help you get the best out of your investment.

Having years of experience enables us to be able to  adapt to your individual circumstances.  There is a wide variety of heights, shapes, ascents and widths of stairs around the UK and we've likely seen them all.  From a home visit, or even a few measurements / pictures we will be able to discuss how you can safely adapt your home to keep your independence.

Our installed Stairlifts are battery operated recharging when stationed at the top or bottom of the stairs. They run on a low voltage charge system which simply needs to plug into a standard wall socket.  Since we are fully qualified electricians should one not be located within a few metres, we can assist by installing a designated power supply if needed. 

If you feel the need for a Stairlift will be temporary following recovery or you wish to simply trial the facility, we can competitively offer the rental of a Stairlift.  All Rental Stairlifts are our standard Reconditioned Brooks Acorn Slimline Stairlifts.

Initial Installation Charge and Rental Monthly Payment agreement required, future option to purchase always included.

Throughout the years we have seen many people attempt to move, adjust and relocate their stairlifts themselves, often unsuccessfully.  Whilst we are unable to warranty the mechanics of a Stairlift you already own, we could look to assist you with the relocation of it.

A successful relocation can be achieved though please appreciate that it does rely on on many factors, not simply the model of the stairlift and design/measurements of the properties involved.

Please contact us to discuss your needs prior to commencing any move.

If you have any further questions, concerns or need advice, we are here to help: